Privacy Policy

1. Introduction

ARCTYPE LIMITED ("we", "our", or "us"), a company registered in Ireland, provides a cloud computer platform — sandboxed cloud desktops with a built-in AI agent — alongside an AI studio for research, media generation, and building apps. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you agree to this Privacy Policy.

2. Information We Collect

Personal Information

When you register for an account, we may collect:

• Name and email address
• Profile information (domain, profile picture)
• Account credentials
• Contact information

Content You Create

We store the content you create or upload on the Service, including:

• Prompts and instructions you give the agent
• Documents and files you attach or upload
• Your generations — images, videos, apps, decks, and documents
• Storyboards, conversations, and collections

Usage Information

We automatically collect certain information about your device and how you interact with our Service:

• Device information (model, operating system, unique identifiers)
• IP address and approximate location data
• Generation history, model choices, and per-generation cost and usage analytics
• Log data and interaction patterns

Billing Information

Credit purchases are processed securely by Stripe. We store your credit balance and transaction history, but never your full card number or payment credentials.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Fulfil your generations through third-party AI model providers
• Personalize your experience and content recommendations
• Process transactions and track credit usage
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraud and abuse
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

• Private by default: Your prompts, uploads, and generations stay private unless you choose to publish them. Content you publish is visible to other users on Explore.
• AI model providers: Your prompts and attached files are sent to the third-party providers that power the selected model (for example Alibaba Cloud or Hugging Face) solely to fulfil your request.
• Service providers: We share information with vendors who provide infrastructure, payments, and analytics on our behalf.
• Legal requirements: We may disclose information if required by law or to protect our rights.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information or your creations.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and update your personal information
• Delete your account and associated data
• Opt-out of marketing communications
• Control cookies and tracking technologies

To exercise these rights, contact us at hello@arctype.org.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction — see our Security page for details. However, no method of transmission over the Internet is 100% secure.

7. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including where our AI model providers operate. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Company: ARCTYPE LIMITED (registered in Ireland)
Email: hello@arctype.org
Website: https://arctype.org